We’re assailed from all sides by choice. We’re persuaded by retailers, educationalists, the media and so on that choice is good. But can this mean needlessly adding complexity to something which should be simple? Can offering a choice deter people from making a decision? If a potential customer knows he or she wants to buy, say, locum insurance, do we deter them by asking if they want this, that or the other from a menu of benefits?
Reimbursement Rules Have Changed
If your practice relies on NHS reimbursement for sickness or accident cover, the rules have changed. For many GP practices, managing sickness or accident absence has always involved a bit of practical juggling. Someone picks up an extra session. An ANP stretches their...


