023 8051 3286 / 0800 028 5633

This week, Pulse reports that nearly 90% of practices struggle to find locums.  

If  your practice is one of those which can’t get their hands on a locum,  does that mean the good money you’ve spent on locum insurance has been wasted?

Not, if you’ve bought your locum insurance through Practice Cover.

With our insurance, you can make a claim when a doctor falls ill and the claim is not dependent on securing the services of a locum. So, whether you can’t get a locum or you simply choose not to, it has no effect on the claim you make.

Clearly, if no locum is available then someone is going to have to ramp up their sessions to cover for the absent doctor.  I wouldn’t want to suggest for a moment that throwing money at doctors to compensate them for working extra hours will solve all the problems caused when doctors go  off sick, but it can certainly make extra hours a lot more palatable.

For a quotation or for further information on locum insurance that works as you need it to work, call 023 8051 3286. 

The opinions presented in this blog are solely those of the author on behalf of Practice Cover Limited and they do not constitute individual advice.

92% loyalty

Our end of year figures show the percentage of clients who renew with us. In 2015, that number was 92%.

Is that good? We asked Lynda Cox, our principal:

"I’ve looked at other lines of insurance and a customer loyalty rate of 92% - in tandem with our strong new business growth - would be considered by many to be an exceptional performance.

From a customer relationship perspective ’churn’ is the rate of client attrition. Modern-thinking businesses look to nurture a long-term relationship with clients, minimising churn, and we are no exception. This makes us stand out in the locum insurance market. Locum insurance is our speciality - it is all that we do and we must continue getting it right.

So we have to be here for clients - now and into the future.

Although we feel that many of our competitors would be glad to be at our level, we are not content with 92% so we will continue to work to get the figure closer to 100%. In practice this will be virtually impossible to achieve as individuals retire or practices merge, but that is our target.

We will hope to build towards that using the qualities and benefits that have helped us grow consistently and strongly:

• We do not discriminate on age

• Our premium rates have not increased for in over 6 years – even if you’ve made a claim

• If you haven’t claimed you get a no claims discount

• We will not undercut premiums to a level that is simply not sustainable in the hope that we can put in a large increase next year

• We will not retrospectively underwrite clients

• We will respond quickly and honestly to queries from both new and existing customers

• We will continue to offer the most flexible locum insurance policy you can buy.

For GPs, dentists, allied health professionals and their Independent Financial Advisers our aim is to make our locum insurance the one you want now and into the future, so churn becomes a thing of the past."

The opinions presented in this blog are solely those of the author on behalf of Practice Cover Limited and they do not constitute individual advice.

group locum insurance for GPs

When illness strikes or an unforeseen emergency arises which makes one of your key people unable to work, your GP practice could really feel the pain. It can be expensive to fill the gap, or you may just have to suffer…



At a basic level a missing staff member can mean deferring patient appointments. Not only inconvenient for patients but potentially damaging to your reputation (and that means the dreaded Friends and Family Test) or, more likely, it means everyone else has to ramp up their hours.



To avoid this you’d need to find a way to cover the appointments – and that means cost. A group locum insurance policy may be the perfect solution.



Tailored locum insurance from Practice Cover allows you to cover all your key practice staff in one policy. Each individual can be covered for a different amount and deferment period depending on the impact their absence may have on the practice.

When the policy pays out it’s your choice on how to spend the money. So you could cover the cost of a locum, or use the financial sum to pay existing doctors to cover additional sessions. It's up to you.



This flexibility empowers you to choose how to manage the situation. It is, after all, your practice. And knowing that insurance is in place can help take the stress away from the individual at a time when they may need to recuperate.



So for a brighter, more secure future ensure all your doctors and key members of staff at the practice enjoy peace of mind using Practice Cover’s specialist group locum insurance. We will protect your personal and practice reputation as well as your bottom line.


The opinions presented in this blog are solely those of the author on behalf of Practice Cover Limited and they do not constitute individual advice. Practice Cover is a trading name of Practice Cover Limited and is authorised and regulated by the Financial Conduct Authority

When illness strikes or an unforeseen emergency arises which makes a key person unable to work, your dental practice could really feel the pain. It can be expensive to fill the gap, or you may just have to suffer…

Financially dentists can end up in more discomfort than their GP counterparts because of the way you’re funded. At a basic level a missing staff member means cancelled patient appointments. That means lost revenue as well as incurring the cost of a damaged reputation. To avoid this you’d need to find a way to cover the appointments, and that means cost.

A group locum insurance policy may be the perfect solution.

Tailored locum insurance from Practice Cover allows you to cover all your key practice staff in one policy. Each individual can be covered for a different amount and deferment period depending on the impact their absence may have on the practice. 


When the policy pays out it’s your choice on how to spend the money. So you could cover the cost of a locum, or use the financial sum to pay existing staff to cover additional hours – or save it to pay for overheads or bonuses.

This flexibility empowers you to choose how to manage the situation. It is after-all your practice. This can help take the stress away from the individual at a time when they may need to recuperate.

So for a brighter, more secure future ensure all your associates and key members of staff at the practice enjoy peace of mind using Practice Cover’s specialist locum insurance. We will protect your personal and practice reputation as well as your bottom line.

The opinions presented in this blog are solely those of the author on behalf of Practice Cover Limited and they do not constitute individual advice. Practice Cover is a trading name of Practice Cover Limited and is authorised and regulated by the Financial Conduct Authority

locum insurance premiums

Have you seen the ‘Don’t pay a premium’ campaign being run by Which? 

It was launched in 2014 with an aim to get insurers to show the previous year’s premium on renewal documents, which 85% of consumers think would be useful.

As a result, the ABI announced recently that they are in talks with the FCA. They're calling for renewal documents to include the premium that the customer started the year paying, shown alongside the renewal quote for easy comparison.

The aim here is to make it abundantly clear to clients whether their renewal premium has increased and, if so, by how much. We see this as a very welcome initiative, because it makes our premiums transparent. Sadly for the insurance industry 68% of consumers believe it will prompt them to look around for a better deal, so there is a clear assumption that they expect renewal premiums to rise.

Although this initiative applies only to motor and home insurance, we think it should apply to locum insurance too. We have nothing to hide.

For the 6th year running, 100% of our renewing customers have paid the same or less for their insurance than they did the previous year. That’s why we already show last year’s premium on our renewal documents. Customer retention should be a priority for insurers because loyalty is a key part of delivering outstanding customer service.

We challenge you to find another locum insurance provider that does the same!
 
Please call me personally if you want to discuss your situation on 023 8051 3286.

The opinions presented in this blog are solely those of the author on behalf of Practice Cover Limited and they do not constitute individual advice. Practice Cover is a trading name of Practice Cover Limited and is authorised and regulated by the Financial Conduct Authority.

 

The professional medical industry has received a much needed boost thanks to the announcement that Pracice Cover will not increase locum insurance premiums next year.

The news comes just one month after the Government increased the standard rate of insurance premium tax by more than 50%.

Lynda Cox, Director at Practice Cover, which works directly with clients and third-party insurance brokers and IFAs stated: “The industry has taken a real blow with the sudden increase in IPT which will cause many businesses to revisit their insurance budgeting. At Practice Cover we have designed our insurance products in-house and year on year they perform extremely well. This has helped us to position the business at the forefront of the locum insurance sector.

“This has contributed to our underwriters’ confidence to agree the same rates for the sixth year running which is a phenomenal achievement in this current marketplace. Our customers know they can rely on a quality product and service that is cost efficient and, importantly, will not yoyo in price despite what is happening in the industry or even if they have already made a claim.

“Not only can they renew at the same premium, we apply no claims discount that can reduce their outlay.”

The Southampton-based business specialises in financially protecting GPs, dentists, vets, opticians and allied health professionals should they suffer an illness or accident, with the added service of tailoring packages to cover jury service, suspension, maternity or paternity leave.

Partnering with Alpha Underwriting, a market-leading underwriting agency that specialises in placing accident, health and travel insurance at Lloyd’s, Practice Cover expects their confirmation of static rates to attract more IFA business, which already accounts for more than 50% of their premium income.

Testimonials

Thanks for your personal attention - you certainly offer a much better service than the "other one"!

GP, Shrewsbury

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